Hello Steve, I apologize for the inconvenience and difficulties you have experienced. I have sent you an email with necessary instructions to fix this issue.
I have tried TWELVE times, without success to cut and past my new license # into the appropriate box on the AVG screen. On the advice of customer service/sales, I even went as far as opening a new account/password.
The advice was USELESS!!! I keep getting the same message: SPECIFIED FILE NOT FOUND.
I have no intention of paying an additional $19.99 to AVG so a "tech" can do it for me. I'm asking for help from the community before I demand a refund and take my business elsewhere. Thank you.
Hello Steve, I apologize for the inconvenience and difficulties you have experienced. I have sent you an email with necessary instructions to fix this issue.