TAKING MY MONEY AND NOT GETTING My GOODS

Hello Lawrence,

We regret for the inconvenience caused.

You have an AVG Ultimate (1 year subscription), AVG Driver Updater 2 computers (1 year) and AVG Secure VPN (1 year subscription) under your account.

Go to your control panel and check whether AVG Ultimate has been installed in your computer?

Try to uninstall the AVG Ultimate and reinstall it again. If you get any error message, please provide us the screenshot of the error message.

Have you activated your AVG Secure VPN?
I bought AVG Secure VPN. 11/SEPT 2018. I Also bought AVG Internet security.
I then read about AVG Ultimate, so decided to buy this also.
I was then informed it was not necessary to have bought the preceeding two as they
were incorporated in Ultimate. No offer of any discount.
When I try to install Ultimate it worked. Then I closed my computer. next day it disappeared .
when I try to reinstall it gets to 37% and says I need to restart my machine.
I do so and it is never seen again. Then I try installing AVG Secure VPN.. It installs as a free version
and expires in 4 days.
Do treat all British as idiots with too much money, or have I been unlucky.
PS. I have had 4 experts and a senior expert helping. VIA phone.
I think it is time to put my story on Social media in the hope that someone knows their job and can help.

Hello Lawrence,

We regret for the inconvenience caused.

You have an AVG Ultimate (1 year subscription), AVG Driver Updater 2 computers (1 year) and AVG Secure VPN (1 year subscription) under your account.

Go to your control panel and check whether AVG Ultimate has been installed in your computer?

Try to uninstall the AVG Ultimate and reinstall it again. If you get any error message, please provide us the screenshot of the error message.

Have you activated your AVG Secure VPN?