Hello Kimberly,
We apologize for the inconvenience caused to you. To assist you better, Please provide the screenshot of the error message or popup. Please follow the article to create the screenshot: http://avgread.me/1aZxsAV. Thank you.
I was on line and my computer shutdowm. On the blue screen:
System serrver TCPIP.sys popped up. The only information I have found so far is to delete any oher anti virus software. I did that. How do I know if something is wrong. I did a scan and no threats found. Rersearch shows that this could be an AVG issue. Help
Hello Kimberly,
We apologize for the inconvenience caused to you. To assist you better, Please provide the screenshot of the error message or popup. Please follow the article to create the screenshot: http://avgread.me/1aZxsAV. Thank you.