Hello Sandra,
You will receive some advertisement popups or get redirected to other websites if some adware programs have installed on your computer unknowingly while you try to install any other programs.
You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program please uninstall it.
If you don't see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet.
We always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed.
Please feel free to contact us should you need any further assistance.
Thank you.
I have the tech-connect.biz virus and it hacks my Mozilla Firefox. I've run twice the AVG internet Security and it doesen't detect/remove it.
Please help.
Hello Sandra,
Thank you for replying us back. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.
Hi,
I have read this reply in another AVG forum. I have done as ypu said with no success. I have uninstalled all applications and updates in the last month and the problem persists. Any other advice?
We are sorry to know that the problem still persists.
Are you using the free, trial or paid version of AVG Security program?