Technical problem


I downloaded the antivirus then deleted it. After that, I can not play online games because of the lack of internet. But the Internet is there and works.

Hello,

I am sorry to hear that. May I ask how you narrowed this down to AVG? Since, you have mentioned that you deleted AVG program from your computer.

Hello Андрей,

We appreciate your patience in this matter.
We request you to run the AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product and try whether internet works in Windows Safe Mode with networking.
To boot your PC into safe mode, please follow the instructions as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode .

I did not download anything or install anything else.

Hello,

I am sorry to hear that. May I ask how you narrowed this down to AVG? Since, you have mentioned that you deleted AVG program from your computer.

Hello Андрей,

We appreciate your patience in this matter.
We request you to run the AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product and try whether internet works in Windows Safe Mode with networking.
To boot your PC into safe mode, please follow the instructions as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode .