Hello Neil,
I will help you with the necessary information.
If you have a paid subscription of AVG, you will be asked to pay for the technical support.
There is a chance that you might have contacted our premium support or a third party support.
Please provide me the phone number you have contacted to check further.
Let me know what is the exact problem on your computer now?
If you are unable to boot into windows, please follow the steps from this link http://avgclick.me/rebootintosafemode to restart your computer in normal mode and check if you are able to log in to windows.
This morning I telephoned AVG for assistance (sounded like India), they accessed my computer remotely. Tinkered with setting etc and could not identify the problem that AVG was or had caused.
Then all of a sudden decide a repair was needed which they brought up prices and when I questioned the same I was transferred to a “supervisor” he then told me he could discount the price I said forget it. Surprise surprise my computer now is totally inoperative and will not open or reset,
Your comments please
Neil Johnston
Hello Neil,
I will help you with the necessary information.
If you have a paid subscription of AVG, you will be asked to pay for the technical support.
There is a chance that you might have contacted our premium support or a third party support.
Please provide me the phone number you have contacted to check further.
Let me know what is the exact problem on your computer now?
If you are unable to boot into windows, please follow the steps from this link http://avgclick.me/rebootintosafemode to restart your computer in normal mode and check if you are able to log in to windows.