Hello Jacqueline,
Support via AVG Community forum is currently available only in English. For example, you can use Google Translate (https://translate.google.com) for translation.
We'll look into this and help you.
Please share us the screenshot of the prompt requesting you for a password, for better clarity.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
boa tarde!
Preciso de ajuda e estou desprotegida.
Tem uma janela que não sai: autorização
"Tem certeza que deseja acessar a área protegida?"
E pede uma senha que não possuo!
Podem me ajudar?
Obrigada!
Hello Jacqueline,
Support via AVG Community forum is currently available only in English. For example, you can use Google Translate (https://translate.google.com) for translation.
We'll look into this and help you.
Please share us the screenshot of the prompt requesting you for a password, for better clarity.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.