Gregory, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Gregory,
We appreciate your efforts in trying to resolve the issue. Share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG interface to check and assist you further.
Certain websites now require that security services like AVG be temporarily disabled for them to be accessed. Various instructions show how to do this with AVG, but the screens referenced to do so no longer appear on my latest version of AVG(all services). PLEASE ADVISE HOW TO DO THIS, VIA xxxxx@yahoo.com
Hello Gregory. What are those "certain websites" that don't allow security services like AVG? It's the first time I'm hearing of this. Sounds rather suspicious if you ask me.
Then again, is that website an https site? If that is so, then maybe it makes sense. AVG's Web Shield can also scan https connections, but this is a sort of gray idea. Let me explain: https websites is a more secure protocol compared to http websites because https connections are encrypted with a certain algorithm (verified with an official certificate, I think). This makes it harder for other parties to snoop on your connection and steal information. However, for AVG's Web Shield to work on https connections, AVG has to "get in the way" of the encryption in order to scan the web pages you're accessing for threats. Some https websites don't take this behavior very well, so that might explain why it asks you to temporarily stop security services.
This "getting in the way" of https connections is also known as "Man in the Middle Attack". Most antivirus solutions employ this technique to scan the webpages you're visiting for threats. I said earlier that it's a grey area, right? This is because, to begin with, https connections were meant to encrypt and therefore keep private whatever data you share with the website. This encryption can be compromised if your antivirus scans the https site for threats, as the antivirus temporarily has to decrypt it first before it can scan the web page for malicious contents. Of course, the antivirus re-encrypts the web page once it's done scanning. Used in a good way, "Man in the middle attacks" can stop malware and phishing sites from infecting you through https sites, just like how antiviruses use this technique to protect you from online threats. Used in a bad way, "Man in the middle attacks" can steal information entered on an https site by bypassing the encryption, just like how hackers do it in real life.
Gregory, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Gregory,
We appreciate your efforts in trying to resolve the issue. Share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of your AVG interface to check and assist you further.