Larry,
We apologize for the difficulties. Could you please attach us the screenshot http://avgclick.me/getscreenshot of your AVG interface? We will check and help you further. Awaiting your reply, thank you!
The repair didn't work. I tried to un-install AVG, so I could re-install AVG free, but it wouldn't un-install.Expect for AVG web-tune up. How do I un-install the other products?
I run a Win Vista SP2 64bt. computer , and many anti-virus products won't work on my operating system. So I'm testing the free AVG anti-virus, before I pay for software.
AVG free installed on my system. The control panel says my computer has basic protection, but the web&e-mail protection won't be en-able till I re-start my computer. But I have re-started my computer several times, but the web&e-mail protection still isn't working.
Your feedback on this issue will be appreciated.
Larry,
Thank you for the information. We apologize, in this case, we request you to repair avgclick.me/RepairAVG your AVG program , restart your device and check with the issue. If the issue persists, kindly reinstall http://avgclick.me/howtoreinstallAVG your AVG program. Thank you!
Larry, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
The repair didn't work. I tried to un-install AVG, so I could re-install AVG free, but it wouldn't un-install.Expect for AVG web-tune up. How do I un-install the other products?
Hello Larry,
We regret for the inconvenicene. Could you please let us know whether you have tried uninstalling from Control panel? If so, we request remove AVG traces manually as suggested below.
Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
Please feel free to contact us for further assistance.
Thank you.
Larry, Did you download & use the AVG Remover tool (http://download.avg.com/filedir/util/AVG_Remover.exe)?. Also have a look @ this AVG article (http://avgclick.me/uninstallAVGtoolbar).
AVG Guru
Larry,
We apologize for the difficulties. Could you please attach us the screenshot http://avgclick.me/getscreenshot of your AVG interface? We will check and help you further. Awaiting your reply, thank you!