The antivirus will not take Lic# to activate

AVG Subscription
3

Hi Margaret,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

I purchased avg ultimate on april20 of this year and all modules took the Lic# for activation except the antivirus module. and now that the trial time is over I won't have antivirus that I paid for.

2

Hi Margaret,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.