The connection has timed out

AVG Protection
5

Hello Ingrid,

We are here to help you. Please disable AVG Internet Security program (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check whether you can access those website.

If the websites work fine after disabling AVG program, disable AVG component one by one and check the status. This will help us to find our the exact component which blocking the website access.

1

Hello, now several days some websites (only some) cannot be reached and I'm told 'the connection has timed out'. 
Is it due to an update of AVG?

Thank you!

Ingrid

2

Glad to know that, Ingrid. Please ensure that you've re-enabled the disabled AVG components after troubleshooting. Have a great day. Stay safe!

3

Thank you, this was very helpfull, problem is solved. Ingrid

4

Hello Ingrid,

We are here to help you. Please disable AVG Internet Security program (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) and check whether you can access those website.

If the websites work fine after disabling AVG program, disable AVG component one by one and check the status. This will help us to find our the exact component which blocking the website access.