Hello Ahmed.
We're here to help. Please confirm which AVG product are you using and if you receive any error message when you try to open the attachment. We'd request to disable AVG protection temporarily (Right click AVG icon in system tray and use the On/Off slider to disable AVG protection) and verify if you can download the attachment.
I can't open an attachment in outlook. I get an envelope Icon with agree check mark and Guaranteed without virus. www.avg.com.
When you click on either, you have to download the avg and still can't open the attachment
When you click on either, you have to download the avg and still can't open the attachment
Hello Ahmed.
We're here to help. Please confirm which AVG product are you using and if you receive any error message when you try to open the attachment. We'd request to disable AVG protection temporarily (Right click AVG icon in system tray and use the On/Off slider to disable AVG protection) and verify if you can download the attachment.
We're here to help. Please confirm which AVG product are you using and if you receive any error message when you try to open the attachment. We'd request to disable AVG protection temporarily (Right click AVG icon in system tray and use the On/Off slider to disable AVG protection) and verify if you can download the attachment.