Since the 10th of July when I first contacted AVG with regard to issues with the products, I have had numerous contacts and reassurances that the issues will be fixed. As I am still left in the lurch I came logged into AVG to see what is going on. I am now unable to access customer support and when I looked at my subscriptions, the worst offender AntiTrack was no longer showing as downloaded - low and behold I went to download the beast and had a warning message saying "This program could damage your PC - do you wish to continue?" I tried clicking on the other AVG products I subscribe to and received the same damage warning message! HELP!!!
Hello Rosemary,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused because of our delay. We can really understand your frustration. But, we have already escalated your request to senior team. They are working on the process of fixing it. They will get back to you as soon as possible. We really appreciate your patience.
Hello Rosemary,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused because of our delay. We can really understand your frustration. But, we have already escalated your request to senior team. They are working on the process of fixing it. They will get back to you as soon as possible. We really appreciate your patience.