Hi Dinesh , I'm afraid I'm a bit of a dinosaur , I've taken photos of what you've asked for but they are too large to copy & paste . I've also tried "print screen" & paste to this reply .
I have got photos ,eventually , ready to email but your address is a "no reply" address.
Could you email me from an address which I am able to reply , thanks.
Best regards , Gary
Your instructions were very clear thanks, but the image exeeds the 1mb limit . It is 3.4mb
Hi Gary,
We're glad to look into this & help you.
As we're uncertain about the exact notification that you receive, please share us the screenshot of it after clicking on 'See details' option in the notifciation.
Also, let us know when do you receive the notification. Is it while accessing a specific website or random?
"The same "Threat secured" banner keeps appearing & blocking my screen so many times now . I've done a regular scan , turned off & on again , in the process of doing a "deep scan" . Anyone got an idea please , just about had enough . I used to have hair .
Your instructions were very clear thanks, but the image exeeds the 1mb limit . It is 3.4mb
This is Gary , you've sent me your emailed reply which was meant to be sent to Michael Hulme who seems to be having similar problems as mine.
We are sorry for the confusion, Gary,
We have sent you a separate email. Please check your inbox/spam and reply to the email with the screenshot of the threat message.
Hi Gary,
We're glad to look into this & help you.
As we're uncertain about the exact notification that you receive, please share us the screenshot of it after clicking on 'See details' option in the notifciation.
Also, let us know when do you receive the notification. Is it while accessing a specific website or random?
Hi Dinesh , I'm afraid I'm a bit of a dinosaur , I've taken photos of what you've asked for but they are too large to copy & paste . I've also tried "print screen" & paste to this reply .
I have got photos ,eventually , ready to email but your address is a "no reply" address.
Could you email me from an address which I am able to reply , thanks.
Best regards , Gary
Gary, In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We do not have a specific email address to contact us.
You can attach the image here by clicking on 'Answer' & then on the 'Image' [mountain symbol] & follow the instructions.
If that doesn't help, we can send an email from our end through which you can send the image.