The serial number does not activate

General discussion
3

Hello Daniel, 
You've reached the AVG community support forum.
We understand that you are having trouble with activating new subscription purchased via Amazon. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

I purchased a serial from Amazon but when I go to insert it it does not renew and always remains a few days from expiration, in my subscriptions it appears not yet active, what should I do?

2

Hello Daniel, 
You've reached the AVG community support forum.
We understand that you are having trouble with activating new subscription purchased via Amazon. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.