Wow. I find this horrifying. First, just the cluelessness of the support people (other than Komal and ShriThillak), they must just be either marketing shills to divert people from uninstalling the marketing-ware Zen, or just having the typical HORRIFIC English skills of 3am India support.
But more importantly, I fix computer for a living for people. I switch them away from the bloatware of McAfee and Norton BECAUSE of this very type of thing, where the anti-virus program behaves like a virus itself, constantly pestering and misleading the user to buy products, now not only for one machine, but for many, under the GUISE of Zen 'managing' their devices AND not allowing itself to be removed or shut off!! YOU PEOPLE HAVE GONE OVER TO 'THE DARK SIDE'!
PLEASE, back off of this slippery slope! You've gone too far! Yes, I understand you have to make money and I WANT you to, so you are still around. But to adopt the tactics not only of your AWFUL competition, but of VIRSUES and MALWARE itself?? Come up and breath the fresh air and rekmember your beginnings and purpose. Rethink this Zen thing. Make it an option, repurpose it to be TRULY what you say it is or get rid of it even better!
Threads here about not being able to control or remove Zen and its not just 'managing' people's devices, but just plain trying to sell, sell, SELL are SO distrubing to me. I literally have installed THOUSANDS of coipies of AVG over the years and my customers have loved you. NOW I am getting complaints!! People think its a virus diguised as AVG and are UNINSTALLING IT! Others see it as the bloatware/ADWARE it is becoming and uninstalling it and going BACK to McAwful and igNorton!
You're killing you golden goose!
Hello Thomas.
We have posted the solution for your query in your another post. Please follow up with that and I request you to avoid multiple postings for the same query because it would be confusing for us to follow up your thread. Feel free to get back to us for any further assistance.
Thank you.
Thomas, See the reply in this posting (https://support.avg.com/answers?id=906b0000000DHyIAAW). If you wish to continue posting please post here in your own topic.
AVG Guru
Hello Thomas.
We have posted the solution for your query in your another post. Please follow up with that and I request you to avoid multiple postings for the same query because it would be confusing for us to follow up your thread. Feel free to get back to us for any further assistance.
Thank you.