The virus definition is not updated

Hello, Romano.
We'd request you to click on Menu > Settings > Update and click on 'Update' against 'Virus definitions'. If you receive any error message, please provide a screenshot (http://avgclick.me/getscreenshot) of it. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

this  wording

the virus definition is not updated    appears when we open the avg internet security

how we can resolve this matter?

thanks
Hello, Romano.
We'd request you to click on Menu > Settings > Update and click on 'Update' against 'Virus definitions'. If you receive any error message, please provide a screenshot (http://avgclick.me/getscreenshot) of it. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.