The virus vault is empty

General discussion
3

Hello Yuri
Keep in mind that if you reinstall AVG program
It then AVG Virus Vault will be empty

Need to make again a full scan of your computer, and if there is a threat or suspicious file, he will be moved to Virus Vault

You can then choose what to do with this file
https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-restore-or-remove-file-from-the-Virus-Vault

If you need other assistance then please tell here
Thanks

1

Hi, everybody.
I installed AVG to quickly scan the PC. During scanning, a few files were detected as suspicious and stored in the virus vault. Then I uninstalled AVG and when being asked whether to keep the virus vault, I pointed "Yes". Now I have reinstalled AVG, but the virus vault is empty. How can I recover my files? Thank you for attention.

2

Hello Yuri
Keep in mind that if you reinstall AVG program
It then AVG Virus Vault will be empty

Need to make again a full scan of your computer, and if there is a threat or suspicious file, he will be moved to Virus Vault

You can then choose what to do with this file
https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-restore-or-remove-file-from-the-Virus-Vault

If you need other assistance then please tell here
Thanks