Hi there I have bought the avg internet security with 10 devices you can use it on, and I bought it off Amazon and then when I received the card with the activation details on it etc, but every time that I put the code in then it will take me to the point where you can turn it on or off, and then you press the button to turn it on and then it just keeps taking you back to the same starting point!!! So in one part it's telling me that I have got the subscription, and then when I'm trying to activate the vpn bit then it is telling me that I don't have the subscription!!! So can anyone give me any sort of advice or anything else for that matter??
Many thanks
Hello Nick,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
We'd like to clarify that AVG Internet Security and AVG Secure VPN are two diferent products.
AVG Secure VPN is not an option present in AVG Internet Security.
You need to purchase AVG Secure VPN individually if you want to take advantage of that.
Here are the characteristics:
- AVG Internet Security is a protection program. It blocks viruses and malware, keeps your emails secure, protects your personal files, passwords, and webcam from hackers, and lets you shop and bank online without worry. It also has advanced firewall which blocks dangerous applications and rogue connections to protect you when shopping and banking online.
- AVG Secure VPN is an application which enables you to connect to the internet via secure VPN servers using an encrypted tunnel to protect your online activity from eavesdropping. AVG Secure VPN mainly offers: Protection from hackers, Anonymization and Unrestricted access to the internet. Your IP address will be completely disabled from the ISP and also the website you visit.
Thank you.