Hi Kevin,
We will help you to resolve this issue.
We suggest you to perform speed test with AVG Protection turned ON and turned OFF, and provide us the screenshot of the results to check and assist you further.
Thanks,
Vishnu Vardan
I purchased AVG Internet Security. Have no problem with it when in North America. However, my webpage is getting so slow when in China. I tested with both IE and firefox. After I disable the AVG webpage protection then the webpage speed is normal again. Is there any solution?
most time no when I turn off the AVG…
Kevin, we'd request you to uninstall AVG Internet Security as per the instructions in this article and refer to steps in this link to re install it and verify the issue.
Thank you for the information.
Provide the (screenshot) of AVG version window to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
To check version, click on "Menu–>About" from program interface.
Thank you for the screenshot.
Let me check this with our senior team and get back to you.
Your patience is much appreciated.
Kevin, the bandwidth speed itself seems to be low and do you experience slow loading on any other websites?
Hello Kevin,
Thank you for the info. Please open AVG Internet Security -> Menu at the top right -> Settings -> Components -> Enhanced Firewall -> Customize ->
Network Profiles -> change all the profiles from public to Private and check with the status.
I changed the setting according, the problem is still there. I tried to disable enhanced firewall, the problem can't be solved either.