I am getting the same thing. These are legitimate emails from Coinbase and I very highly doubt they are infecting their emails with malware as AVG keeps telling me. I've attached a screen snip of my Quarantine from AVG.
What is this that keeps triggering these emails? I'm confident it's not Coinbase's doing, but I want to be sure there are no bad actors working in between them and me.
Hi Eric,
We're glad to look into this & help you.
Please ensure that the program on your computer has the latest patches applied to it.
To do so, click on refresh icon beside virus definitions in AVG program (at bottom right corner) & restart the computer after successful update & check.
If issue persists, share us the screenshot of it for better clarity.
I received yet another VIRUS warning yesterday in an email from Coinbase. However, this time, the body of the email was entirely blank. No text or images.
I am up to date with AVG. I think the issue is on the AVG side. Avinash - the inference is that it's on the user's side (me and Bryan). I don't think that's the case.
Please fix this. I think the issue is on the AVG side.
I am getting the same thing. These are legitimate emails from Coinbase and I very highly doubt they are infecting their emails with malware as AVG keeps telling me. I've attached a screen snip of my Quarantine from AVG.
What is this that keeps triggering these emails? I'm confident it's not Coinbase's doing, but I want to be sure there are no bad actors working in between them and me.
Hello Bryan,
We're sorry for the inconvenience caused. We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.
Kindly click on the "Ask the community" button to create a new post.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.
Please accept our apologies for the discomfort caused, Eric.
To further investigate the cause of this issue, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
Everything is up to date. What is HTML:Url-inf [Susp]? That's always what AVG is quarantining in my case, so what is it supposed to do that is "malware"?
Hi Eric,
We're glad to look into this & help you.
Please ensure that the program on your computer has the latest patches applied to it.
To do so, click on refresh icon beside virus definitions in AVG program (at bottom right corner) & restart the computer after successful update & check.
If issue persists, share us the screenshot of it for better clarity.