Hello Gerardo,
We apologize for the inconvenience caused.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
I have enabled anti-theft protection on my android phone using the activation code from my AVG accout, but it does not show on the anti-theft screen on my account page. What am I missing?
Hello Gerardo,
We apologize for the inconvenience caused.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.