AVG Internet Security - shows I have subscription until Nov 2017, my wife's computer so I'm unsure how long it has been like this, but when I see AVG icon in tray, it has exclamation point.
I open it up, all components are red, with a statement across top: "There are no active components" When I click inside each individual component, they have green / up to date/ etc. License is active, I copied and reapplied, no change. I rebooted, no change.
I went into windows defender, saw it had it's virus protection disabled. Because I didn't know what was going on with AVG< I have turned it on - but I'm not sure why AVG is completely disabled. I looked through all applications in Windows 10 and didn't see any other virus software installed.
Ideas?
Hello Tim,
I understand the inconvenience caused. I am sure we will be able to fix this together. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
(1/2)
Hello Tim,
I understand the inconvenience caused. I am sure we will be able to fix this together. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
(1/2)