There are no active components

AVG Internet Security - shows I have subscription until Nov 2017, my wife's computer so I'm unsure how long it has been like this, but when I see AVG icon in tray, it has exclamation point.

I open it up, all components are red, with a statement across top:  "There are no active components"  When I click inside each individual component, they have green / up to date/  etc.  License is active, I copied and reapplied, no change.  I rebooted, no change.

I went into windows defender, saw it had it's virus protection disabled.  Because I didn't know what was going on with AVG< I have turned it on - but I'm not sure why AVG is completely disabled.  I looked through all applications in Windows 10 and didn't see any other virus software installed.

Ideas?

Tim, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DxNeAAK).
AVG Guru

Tim, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DxNeAAK).
AVG Guru