There are no devices registered

Hi Danny,
Did you try log in using MyAccount and use same email address?
Thanks

Hi i'm having a serious problem, when i logged into anti theft site it says,  

 
 
There are no devices registered.

Please register your device for the Anti-Theft Service from within the AVG AntiVirus app.
 
So i registered, changed my password everything, an it comes up still, everything is the same, I've used it many times to show off sometimes... then all of a sudden it stops working, its fully functional on my mobile, says it functional 100%, i insured it was the same emails. i check it with older ones also.. the email is drsarranatgmaildotcom 
Please fix, this is serious. 

Hi Danny,
Did you try log in using MyAccount and use same email address?
Thanks