There is no option to cancel my subscription - live chat and phone number not working

AVG Subscription
1

Hi Support,

I am trying every possible way to cancel a free trial before I am charged, and it is seemingly impossible to do this.

- None of the website links work online
- The live chat is not working
- The phone line is not working

I am immediately unimpressed by the apparently aggressive business approach used by AVG to secure and renew memberships.

I was offered a free 2 month trial which I would like to discontinue before the renewal date.

Please make contact with me asap in response to this post to let me know how this will be possible.

Regards,
Alex

3

Hello Alex,
You've reached the AVG community support forum.
I sincerely apologize for the inconvenience caused to you and empathize with your frustration. I understand that you are unable to connect with any of our support. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

2

Hello Alex,
You've reached the AVG community support forum.
I sincerely apologize for the inconvenience caused to you and empathize with your frustration. I understand that you are unable to connect with any of our support. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.