I am paying for Internet Security, but after your last upgrade I show under the programs tab "AVAST Free Antivirus. I need to know how to uninstall, using the uninstall feature gets me nothing. I push the repair button on the dashboard and the software goes into a fix mode. This does not fix problem. The uninstall button below the repair/change button does not functionAlso would you please tell me how to get down to my request wihout havinfg to scroll down through all these other request. Thank you
Hello Lawrence,
Please confirm whether you are trying to remove AVG program or Avast program from your PC. If you are trying to remove AVG Internet Security, please remove it as per the steps mentioned here . If you are trying to remove Avast program, please contact Avast support team by clicking here .
Keep us informed about the status.
This my third request to get instructions on how to unistall "Avast Free Antivirus"…After one of you upgrades my dash board is telling me "You are not protected""Computer protection is turned off" . When I push the fix button I immediately get another screen saying"Module Error Failed to load module page appstore{object Object}… Why a screen shot for this error is needed is beyond me. At this point all I want to know is how to get rid of "Avast Free Antivirus"…I have wasted entirely too much time in fixing an AVG problem.Again just tell me how to uninstall your software. If you would like to tell me how to go to my request after I login I would appreciate it. The problem with all this is my laptop can't get on the internet.
Lawrence, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Lawrence, it would be helpful if you could provide the screenshot (http://http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot)of the Antivirus dashboard to check and assist further.
Lawrence, Have you tried the Avast link (https://support.avast.com/en-us/contact/enter/enter) provided by Abirami Shanmugam (AVG Technologies)?.
Quote "Would you please tell me how to get down to my request without having to scroll down through all these other requests"… Log onto the Community & @ the top of the page you'll see 'All Questions'. Click on this & you'll see a drop-down menu including 'My Questions'. Click on this & you'll see all your queries listed.
AVG Guru
Hello Lawrence,
Please confirm whether you are trying to remove AVG program or Avast program from your PC. If you are trying to remove AVG Internet Security, please remove it as per the steps mentioned here . If you are trying to remove Avast program, please contact Avast support team by clicking here .
Keep us informed about the status.
I am paying for Internet Security, but after your last upgrade I show under the programs tab "AVAST Free Antivirus. I need to know how to uninstall, using the uninstall feature gets me nothing. I push the repair button on the dashboard and the software goes into a fix mode. This does not fix problem. The uninstall button below the repair/change button does not functionAlso would you please tell me how to get down to my request wihout havinfg to scroll down through all these other request. Thank you