This device is not connected to a Zen network (Mac OS X 10.11)

Mac products
3

Hello Mike,
We regret for the inconvenience caused to you. We request you to follow the steps in this article https://support.apple.com/kb/PH18513?locale=en_US to resolve your issue. Thank you.

4

Mike, AVG Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru

5

Hello Mike,
We regret for the inconvenience caused to you. We request you to follow the steps in this article https://support.apple.com/kb/PH18513?locale=en_US to resolve your issue. Thank you.

1

AVG Antivirus on my iMac does not retain the connection to my Zen netwrok. I can connect by my login with no problems but as soon as I get back the to antivirus home screen, it does an update check and loses the connection (and all my login details).

I have tried reinstall but no luck.

Note that it works fine on my MacBook with same OS.

Any ideas??

2

Mike, AVG Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents.
AVG Guru