Hello Eddie,
You've reached the AVG community support forum. We apologize for the inconvenience caused.
Let's temporarily disable the individual shields/components of your AVG Internet Security one by one and check which component is causing the issue.
Refer to this article for detailed instructions to temporarily disable the individual shields/components of your AVG Internet Security one by one.
Keep us updated.
When I try to open a Writer or Calc file, I get one of two error messages:
“This file has been locked by another user.” or "Access denied"
If I turn off AVG Internet Security, the files open properly. How can I resolve this so that I can run AVG and open LibreOffice files.
Recommendation from LibreOffice forum was to make this entry in the AVG exceptions list: C:\Program Files\LibreOffice\program\soffice.bin
I did this following these steps:
https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-scan-exclusions&q=How+to+add+soffice.bin+file+in+LibreOffice+program+directory+to+the+antivirus+exceptions+list.&supportType=homeHowever, files still don't open.
HELP! Thanks.
Windows 11 Home
LibreOffice 7.5.7.1
AVG Internet Security
Hello Eddie,
You've reached the AVG community support forum. We apologize for the inconvenience caused.
Let's temporarily disable the individual shields/components of your AVG Internet Security one by one and check which component is causing the issue.
Refer to this article for detailed instructions to temporarily disable the individual shields/components of your AVG Internet Security one by one.
Keep us updated.