"This picture can't be displayed" appears on incoming MAIL so the item cannot be displayed

Android products
1

There could be a connection with recently downloaded AVG products, according to some internet postings.

7

Hello Les,

We will check this for you.

Are you having this problem on your Windows computer or Android devices?

Is this issue occurs with all the emails or only with the particular emails?

4

The problem is recent, since say 2 weeks ago, until now. 

The problem is on my Windows 10 computer and It occurs on all emails.

6

Hello Les,

We will check this for you.

Are you having this problem on your Windows computer or Android devices?

Is this issue occurs with all the emails or only with the particular emails?

5

Thank you for verifying it, Les.
If the issue persists when AVG protection is disabled, it could not be caused by AVG. If yours is a web based email, try a different web browser to open the email.

2

Hello Les, 

Let's check whether AVG is causing the issue. 
Please disable AVG temporarily and check if that helps. Right click on AVG icon under system tray next to clock, click on toggle bar to disable it. 
Are you trying to access e-mails through web browsers or through e-mail clients? 
If you could share the screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=How-to-create-a-screenshot) of the error message, we will be able to get a clarity and assist further. 
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions. 

3

AVG disabled and problem continues. I can't see how AVG could be the problem now.  

Do you still want a screen shot or maybe I could email to you an offending email?