This product was already activated with another account

Hello Stuart,

We are sorry for the inconvenience caused.
Upon checking your account, we see that your subscription for AVG Performance Multidevice (1 year subscription) already expired on 8th October 2016 and we couldn't see any active license or subscriptions on your account.
Did you purchase the renewal subscription for Performance recently?

Hello Stuart,

We are sorry for the inconvenience caused.
Upon checking your account, we see that your subscription for AVG Performance Multidevice (1 year subscription) already expired on 8th October 2016 and we couldn't see any active license or subscriptions on your account.
Did you purchase the renewal subscription for Performance recently?

Trying to setup performance. Message: This product was already activated with another account

When trying to use it states: Trial