This site can't be reached - The connection was reset

General discussion
4

Thank you for updating the status, Lee.

We request you to monitor the situation and write back to us if the issue recurs.
Thanks in advance.

6

Hello Lee,

We'll certainly look into this and help you.
Refer to this article to temporarily disable your AVG Internet Security and check if you're able to access the websites.
Also, let us know if your AVG Secure VPN is enabled/turned on when you're trying to access those websites.
If it is, please turn it off and check if the issue persists.
Keep us updated.

1

Hi all,
I have a new laptop (Lenovo IdeaPad S145), and I have installed all my AVG products : Internet Security, Tune Up, VPN and Password Protection.  
However, something is stopping me accessing some sites eg twitter.com, choice.com.au and some others.  I've never had this happen before. This is becoming really annoying and inconvenient.  I've tried turning off the various components of Internet Security, but nothing has worked.  I've also googled the problem, and there are lots of ideas, but I'm not keen on playing around with firewalls etc. Any suggestions would be greatly appreciated.

2

Hello Midhun Aloor

AVG Secure VPN does not seem to affect accessing websites.  I have temporarily disabled AVG Internet Security, and have been able to access websites that I couldn't before.

3

Hello Lee,

We'll certainly look into this and help you.
Refer to this article to temporarily disable your AVG Internet Security and check if you're able to access the websites.
Also, let us know if your AVG Secure VPN is enabled/turned on when you're trying to access those websites.
If it is, please turn it off and check if the issue persists.
Keep us updated.

5

Hello Midhun Aloor

I have done everything you advised, then restarted my computer.  All my AVG products started again automatically, and now there is no problem with opening websites.

Thank you for your help.