I escalated your issue to Product specialist he should offer you remote support soon.
Thanks
I have the same trouble (TMCZZ-PAOEV-NYUMV-QBAOB-9V3VZ-*****)
Hi Daniel,
In order to analyze your issue can you please provide us with license you are using (without last 5 characters).
Thanks
Hi Frederique,
I escalated your case to Product specialist he should offer you remote support soon.
Thanks
I am having this issue too. I have tried the Reset Access you mentioned above but it didn't solve the problem. Here is my code: TMGHQ-DP24M-BHECP-QPHGM-3L3DA-*****
Hi Durrah,
Please try use this tool (http://download.avg.com/filedir/util/AVG_ResetAccess.exe) prior PC Tuneup installation and make sure you are installing latest version.
Thanks
Hi Frederique,
Please provide us also with name of installation package you used.
Thanks
Even though after purchasing an entering a valid license.
It keeps prompting and prompting.
How can i get rid of this…
I've uninstalled and reinstalled countless times. Not work.
what do i need to do?
package :avg_tuv_stf_all_2014_489.exe of aa-download.avg.com
Hi Frederique,
I escalated your case to Product specialist he should offer you remote support soon.
Thanks
Hi Daniel,
In order to analyze your issue can you please provide us with license you are using (without last 5 characters).
Thanks
I have the same trouble (TMCZZ-PAOEV-NYUMV-QBAOB-9V3VZ-*****)
Hi Frederique,
Please provide us also with name of installation package you used.
Thanks
I'm having the same problem too. This is my licence, TMPLQ-YD96B-7Y6VR-Q3T4G-SHKHC-*****
Please help
Frederique, From the AVG website (http://www.avg.com/download) the install package is actually avg_tuh_stf_all_2014_489.exe.
Hi Durrah,
Please try use this tool (http://download.avg.com/filedir/util/AVG_ResetAccess.exe) prior PC Tuneup installation and make sure you are installing latest version.
Thanks
Does not work either. Did it just now
Hi all,
Please use http://www.avg.com/filedir/util/TuneUp_Remover.exe and that install TuneUp back using lastest package (it should be fixed there) from our web site.
Thanks
I escalated your issue to Product specialist he should offer you remote support soon.
Thanks
I used the avg_tuh_stf_all_2014_489.exe package-~~avg_tuh_stf_all_2014_489.exe installation, but it doesn't help! After completing the installation the same message appears: This seems to be an illegal copy!