Hello Brad.
We are sorry for the inconvenience.
We have requested our senior technicians help on this. We'd get back to you once we hear from them.
Appreciate your patience.
Hello Brad. Thank you very much for taking the time to communicate with AVG and I apologize for the delayed response. My name is Shawn and I am writing to you on behalf of the AVG Senior Support team.
Specific to the referenced installation date, March 9, 2021, this was likely related to a product update, as I too have the same install date on my machine.
Regarding the referenced snap access violation error notifications you are receiving, if you may provide some screenshot(s) and clarify if this is happening on random visited sites, or specific visited sites, will be most helpful, so I may better understand the experienced disruption.
Lastly, when you uninstalled AVG Secure Browser, you had the option to either delete or maintain your browsing history. If deleted, which is check marked by default, your browsing history will have been deleted and it will not be possible to retrieve this information, unless you have some backup of this data elsewhere (i.e. in another browser), which can then be exported/imported between browsers.
I trust this explanation and information help clarify your concern. Regards, Shawn
I have continually fought my AVG Secure Browser locking up several times a day for over 2 years now. Some recent adjustments had it working better. On Tuesday 3/9, it locked up again. When I restarted my laptop (Windows 10), it appeared to be doing mandatory updates. When I got back on AVG Secure Browser I began receiving so many Aww Snap Access Violation Errors that I lost count. Three days of this and nothing has changed. When I went to uninstall AVG it showed it was downloaded on 3/9/21 WHEN I did that restart of my laptop.
Why did it reinstall? Was it an update? If so, this product is now rendered completely unusable. I uninstalled and reinstalled my AVG Secure Browser awhile ago and I still have the same errors. But NOW?? ALL MY HUNDREDS OF SAVED PASSWORDS AND SAVED PAYMENT INFO HAS VANISHED!!
I have uninstalled and reinstalled AVG before and it ALWAYS repopulates my saved PWS and Payment Info.Now everything is lost.
I have no answers and it appears I am the ONLY one with this problem.
Let me know if I have any options.
Hello Brad.
We are sorry for the inconvenience.
We have requested our senior technicians help on this. We'd get back to you once we hear from them.
Appreciate your patience.