Hello Joel,
I regret for the inconvenience caused. Are you receiving the threat pop up when you try to download the patch? If you believe the patch file is clean, please disable AVG protection temporarily (right click on AVG system tray icon to disable it) and install it. Then add the file to AVG's exceptions list to avoid future detection. You can add the exception as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields .
Please enable AVG protection now.
I keep getting the Threat blocked! notice when i try to patch my game. It's just another patch so i want to allow the so called "threat" to be on my computer what shall i do. I've tried to resolve it and nothing happens, it just popps up again and im back at square one. I've tried to allow the file to be on my computer via the ransomware: blocked/allowed apps. But it still popps up. I Can't close it and i have even tried to "keep blocking" it but then i can't download my games patch!
Hello Joel,
I regret for the inconvenience caused. Are you receiving the threat pop up when you try to download the patch? If you believe the patch file is clean, please disable AVG protection temporarily (right click on AVG system tray icon to disable it) and install it. Then add the file to AVG's exceptions list to avoid future detection. You can add the exception as suggested in this article http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields .
Please enable AVG protection now.