Threat blocked message

AVG Protection
3

Hello Kath,

We will help you with this. Did you get this threat detection when you tried to run "Flashplayer.exe"?
Could you share the screenshot of the threat detection window here?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Are you using the free or paid version of AVG?

1

hello
i have a message coming up on my screen saying "Threat blocked
we've blocked INSTALLFLASHPLAYER.EXE. because it was infected with IDP. Generic"

It has been quarantining for about 2hrs and i can't get rid of it. Can someone advise please?
Kath

2

Hello Kath,

We will help you with this. Did you get this threat detection when you tried to run "Flashplayer.exe"?
Could you share the screenshot of the threat detection window here?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Are you using the free or paid version of AVG?