Threat Detection Notification Show Continuously For Same Threat

Viruses & Threats
5

Hi Cagatay,

We'll certainly look into this and help you.
Please share us the screenshot of the threat pop-up you're receiving, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.

1

Hi,

Usually, many number of same virus emails are comming continously and AVG contiously interrupts me (email threat dection window). Although I select do the same for all (written in another language so I don't know exact english one), it contininues interrupting me for the same virus allert, too much even in once a few seconds, making me crazy. I don't want slience mode but I don't want asking me the same questions again and again.

This is for sure an bug and how can AVG be fixed?

Best regards

2

Çağatay, thank you for sharing the screenshot.
We certainly understand that this is a disruption.
Please click 'See details' on the threat detection pop up to see the location of the malicious file on your hard disk.
Please navigate to that location and delete the file manually.

4

Hi Cagatay,

We'll certainly look into this and help you.
Please share us the screenshot of the threat pop-up you're receiving, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.

3

I am really getting crazy answering the same question several times