Spent couple hours with tech Friday night. Still have the same problem.
I have been contimplating buying AVG but I am reluctent to becuse of this virus JS:Miner-Q. I keep getting the threat secured every time I boot up. I would think the avg program would have removed the threat but it keeps coming back. Make me a beliver.
Thank you.
@ Ginger Routh
Ginger, Avast… Have a look @ these 2 Avast links…
[1] (https://support.avast.com/en-us)
[2] (https://forum.avast.com/)
AVG Guru
Hello Robert,
I understand the inconvenience.
Please provide the (screenshot) of AVG Threat detection window to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
This threat keeps coming up as "Threat securde". How do I get rid of it permanately?
Joe,
I would request you to get in touch with our technical support team ( http://avgclick.me/AVGtechnical ) to assist you further with this issue.
Hello Robert,
I understand the inconvenience.
Please provide the (screenshot) of AVG Threat detection window to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for providing the screenshot.
I see that you have already contacted our remote technician and the case was escalated to senior technical team for analysis.
Keep checking your email to know about the status.
Your patience is much appreciated.
I have been contimplating buying AVG but I am reluctent to becuse of this virus JS:Miner-Q. I keep getting the threat secured every time I boot up. I would think the avg program would have removed the threat but it keeps coming back. Make me a beliver.
Thank you.
Spent couple hours with tech Friday night. Still have the same problem.
I am getting the same thing. I get an alert from Avast every hour or so with the warning about "JS:Miner-Q". Please help us stop this problem.
I am having the same issue, and it started on Feb. 9, 2018 (yesterday). I have paid for AVG Internet Security, and the same "Threat Secured" screen keeps coming up, exactly like the Screenshot above, for the same virus: JS:Miner-Q[Trj], the same URL, etc. It has been coming up frequently. I can keep clicking the AVG notification off, but I am wondering if there is anything else I should do? Can this threat be permanently removed? Is there anything I should do to permanently remove it? Or do I simply keep turning off the AVG notification?
Hi Robert,
Sorry to hear that the issue persists.
Please connect back to the Remote session and we will check the issue and escalate it if necessary.