Hi Brian,
We are sorry to know this.
Due to security policy, we are unable to access the link that you shared.
Regarding the threat message you received, we request you to reset your Google Chrome browser & check if the issue still persists.
Refer to the below article to reset your Google Chrome browser:
https://support.avg.com/SupportArticleView?urlname=AVG-Reset-browser
Please keep us updated.
Thank you.
Hello Brian,
We apologize for the inconvenience.
To further look into this & help you, we require the screenshot of the threat message you received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.
AVG appears to be confusing a common Wordpress plugin script with a trojan threat.
First reported on..
https://www.saintsandsinnersball.com.au/next-ball-friday-16-july-2021/
AVG is now blocking download of the zip file for the most popular contact form for Wordpress.. Contact Form 7
https://wordpress.org/plugins/contact-form-7/
Please advise if this is a false positive?
Google Chrome (as the screenshot shows)
I don't have time to try other browsers.
I received the same warning when attempting to download the zip file containing the plugin.
Thank you for writing back to us, Brian.
In this case, we request you to reset your Google Chrome browser to it's default settings, restart your computer once & check if the issue persists.
Refer to this article to reset your Google Chrome browser.
Keep us udpated.
It's commical that AVG security policies don't trust it's own products. Why else would a policy prevent its support from visiting websites?
Downloading a file is not browser related. AVG monitors file downloads.
Google "Threat: Script:SNH-gen [Trj]" and you'll see hundreds of false/positive experiences caused by AVG.
Oops, sorry your security policy won't allow you to access Google.
A group of analysts will review the site & whitelist it, if it is found to be safe or goes through clean notes of AVG. They'll let you know the status via email. Thank you for your understanding in advance!
Brian, well noted your message.
I recommend you to submit the false positive request using the below link. Our developers will check and get back to you soon.
https://www.avg.com/en-us/false-positive-file-form
If you confirm that the file is safe, you can add it to the exception list in AVG Internet Security/ AVG AntiVirus FREE after uploading the file.
Please click this article for step-by-step instructions to add exceptions in AVG Internet Security/ AVG AntiVirus FREE.
Hello Brian,
We apologize for the inconvenience.
To further look into this & help you, we require the screenshot of the threat message you received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance.
Midhun, how do you account for AVG reporting the same threat when you attempt to download the plugin.
Tyr it yourself: