Hello Diana,
Thank you for contacting AVG Community Post.
We are sorry to know that. We'll check and help you.
Please share us the screenshot of the virus pop using the below article, so that we can check and assist you accordingly.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I have scanned my computer over and over again and I just keep getting it. How do I get rid of this? Do I have a virus on my computer?
Ive tried putting the picture of the error on but the file is to big. If it helps any the number at the bottom is:
69bd04797753/2022-12-07T04:25:20.307Z
Hello Diana,
Thank you for contacting AVG Community Post.
We are sorry to know that. We'll check and help you.
Please share us the screenshot of the virus pop using the below article, so that we can check and assist you accordingly.
https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Diana,
We are sorry to know that you are unable to share the screenshot here. We have sent email to you. Kindly share the screenshot by replying to our email. We look forward for your response.