Hello Kathryn,
I regret for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of the pop up you are receiving to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
i am getting pop ups that state "Threat secured!", but when i close the window, it continues to pop up every few seconds or so. i now have 2 pop-ups. How can i remove these?
Thank you, it looks like my screen shot command has been disabled. It normally works, but neither my key pad, nor my laptop keyboard will produce a screen shot. i will need to download the AVG screen shot as instructions requested.
Hello Kathryn,
I regret for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of the pop up you are receiving to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Appreciate your efforts, Kathryn.
We await for your response to assist you further.
We await for your response to assist you further.