Gerald,
I am sorry to hear about this. But I don't find any active AVG subscriptions under this email address. Hence please provide order id or invoice id of your AVG product. If you don't have them, then please contact our sales support team at https://support.avg.com/support_sales_chat or use below contact numbers to reach them:
United States: +1 844 259 8811
Great Britain: +44 (0) 800 652 4940
Australia: +61 1800 429 319
They will help you to pull your account and assist further.
Received message today saying my AVG antivirus is about to expire. I renewed it on 5th October 2017 using my Halifax Credit Card when I paid £46.99. I am now being asked to renew again at £37.99!
Please sort this out.
Gerald,
I am sorry to hear about this. But I don't find any active AVG subscriptions under this email address. Hence please provide order id or invoice id of your AVG product. If you don't have them, then please contact our sales support team at https://support.avg.com/support_sales_chat or use below contact numbers to reach them:
United States: +1 844 259 8811
Great Britain: +44 (0) 800 652 4940
Australia: +61 1800 429 319
They will help you to pull your account and assist further.