I have the same trojan. It severely debiliates online connectivity. HELP PLEASE!
Chris, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Chris,
We regret the inconvenience caused. Could you please send the screenshot of your threat messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Bitdefender was unable to 'disinfect ' or 'quarantine ' these files.
Can you give me any advise on how to proceed? Should I try to delete these files. Or delete and reinstall AVG?
Thanks,
Chris
Hi Mike,
We apologize for the inconvenience caused, please get in touch with our Chat Team : https://support.avg.com/support_contact_form?l=&retUrl=support_sales to assist you further.
Thank you!
I have the same trojan. It severely debiliates online connectivity. HELP PLEASE!
Hello Chris,
We regret the inconvenience caused. Could you please send the screenshot of your threat messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.