Hello Paul,
We regret for the inconvenience caused. Please be informed that the AVG Free might got upgraded to the AVG Antivirus Free multidevice program and the update time may vary depending on the Internet speed and the speed of your PC.
As you have selected the Fast scan the scanning process will be more faster and the scanning time might vary depending on the files available on your PC.
The Fix performance button will lead to the AVG PC TuneUp program. On the AVG Zen interface the AVG PC TuneUp program will be displayed under separate tabs for your convenience.
Thank you.
Good Day. Running AVG FREE 2016. Three questions:
1) This a.m. I was in my mail box, when suddenly the ZEN icon appeared on my screen, then the ZEN dashboard. The dashboard notified me that ZEN was updating virus definitions. I had other chores to do so I let it run. Came back an hour later and it was still running. Closed it out and re-opened, it was still running. I don't use ZEN. The only thing I have ever done in ZEN is to tell it I have a desktop as averse to a lap top. Should it take an hour to update definitions, or is it stuck in an endless loop or some other problem?
2) When AVG run it's scheduled scan(s) it only takes about 15 to 20 seconds to complete. Is this normal? I have my scan speed set to "FAST".
3) On the regular AVG dashboard I have "Fix Performance". On the ZEN dashboard I have "PC Tune-up" Are they the same?
1) This a.m. I was in my mail box, when suddenly the ZEN icon appeared on my screen, then the ZEN dashboard. The dashboard notified me that ZEN was updating virus definitions. I had other chores to do so I let it run. Came back an hour later and it was still running. Closed it out and re-opened, it was still running. I don't use ZEN. The only thing I have ever done in ZEN is to tell it I have a desktop as averse to a lap top. Should it take an hour to update definitions, or is it stuck in an endless loop or some other problem?
2) When AVG run it's scheduled scan(s) it only takes about 15 to 20 seconds to complete. Is this normal? I have my scan speed set to "FAST".
3) On the regular AVG dashboard I have "Fix Performance". On the ZEN dashboard I have "PC Tune-up" Are they the same?
Hello Paul,
We regret for the inconvenience caused. Please be informed that the AVG Free might got upgraded to the AVG Antivirus Free multidevice program and the update time may vary depending on the Internet speed and the speed of your PC.
As you have selected the Fast scan the scanning process will be more faster and the scanning time might vary depending on the files available on your PC.
The Fix performance button will lead to the AVG PC TuneUp program. On the AVG Zen interface the AVG PC TuneUp program will be displayed under separate tabs for your convenience.
Thank you.