Thunderbird cannot send when VPN is on

AVG VPN
3

Hi Duncan,

Thank you for reaching us. We'll certainly help with resolving your issue.

Please refer to the below article to troubleshoot AVG Secure VPN for this concern.

https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-Secure-VPN-email

Keep us posted!

5

Hi Duncan,

Thank you for reaching us. We'll certainly help with resolving your issue.

Please refer to the below article to troubleshoot AVG Secure VPN for this concern.

https://support.avg.com/SupportArticleView?urlname=Troubleshoot-AVG-Secure-VPN-email

Keep us posted!

1

Everytime I try to send an email, using Thunderbird, with the VPN switched on I get the following message and an unsent email.
An error occurred while sending mail: The mail server sent an incorrect greeting:  5.7.1 Connection refused - OB115. 5.62.22.210 is blacklisted. If you believe this to be in error, please contact p**r@bigpond.com.
If I switch the VPN off the email goes successfully.
Please can you help me.
Regards
Duncan

2

Hi Sarath
Thankyou for your reply.
I have tried all on the VPN support page with no luck.

Regards
Duncan

4

I appreciate your efforts, Duncan.

I have sent an email to get connected to our remote experts to check about your issue with AVG Secure VPN.

Please check the email and follow the steps as instructed.