Hi Christopher,
We realize this must be upsetting and the escalated case is being analyzed by senior team.
It will take time for them to respond and we have asked them to process your ticket with high priority.
Your patience is much appreciated.
Trouble Ticket#: 07225398
Since the issue could not be resolved via remote desktop, I was told that I would have an email within 24 hours by a higher tiered support. I haven't seen any email, and I need to get SOME kind of AV running. Malwarebytes was deleted by the AVG Support via Remote Desktop, and AVG refuses to install.
Can someone please help?
Hi Christopher,
We realize this must be upsetting and the escalated case is being analyzed by senior team.
It will take time for them to respond and we have asked them to process your ticket with high priority.
Your patience is much appreciated.