Dear AVG,
this is the last item of my 3 (became item #4)
you continualy suggest the AVG RESCUE disk, for recovery.
HOWEVER, since that is a boot disk/usb, it will nOT work for those of us whose drives are ENCRYPTED.
The encryptoin is present due to financial, medical, legal, other sensitive data.
SO, you must be aware of this, when sugesting repairs, etc, or simply "restore to prior version".
that simply is not a solution, and booting with recovery CD is not always a viable solution
SO, again, something to be aware of as you move forward
thasnk
Hello Nicholas,
We apologize for the inconvenience.
If you still have the watchdog error, you can get connected to our AVG senior team and they will assist you further. Could you please send us the screenshot of the watchdog error you see in your computer?
Thank you
ALAN, re: posting image, thanks.
HOWEVER< it does NOT work when composing the ORIGINAL letter (at least for me).
if you click on it during composing of the original image, you just get the tab of WEB ADDRESS, and NOT the UPLOAD IMAGE tab (I just ttried it again)
try it, see if I'm missing something
thansk
Hello Nicholas,
We apologize for the inconvenience.
If you still have the watchdog error, you can get connected to our AVG senior team and they will assist you further. Could you please send us the screenshot of the watchdog error you see in your computer?
Thank you
dear support,
I apologize if you feel this is a duplicate post.
BUT, it more directed at the GENERAL topic of REPAIRS, for whatever reasons, using the RESCUE CD or "revert back to prior version".
This poses special problems to those of us with ENCRYPTED drives, and this relates to the general directions that AVG provides for repair
The topic of REPAIR, RESTORE, RESCUE, needs to include this subset of machines.
that was the purpose for this post, as something for AVG to address as it moves forward, with what up to now has been a stellar product, and that's why I took the time to write this.