Hello Tony,
We are sorry to know about the inconvenience caused. We request you not to share any personal information(Email address, License number,order no) in public forum due to security reasons. I just checked your records and I see that the auto-renewal of your older AVG PC Tune Up has already been cancelled and the license will not be auto-renewed, will be expired on 10 March 2016. It is just a reminder email related to this product and you can very well ignore this email. I can also see that you have a made a new purchase of 'AVG PC Tune Up' on 4 January 2016 which will be active till 4 January 2017(auto-renewal). Please feel free to contact us again for any assistance. Thank you.
I have received an e-mail stating that you will take money for the tune up which expires 10th march.
This was infact renewed 4th Jan order no 701-1449467.Please stop this automatic renewal taking money for the second time.
many thanks
Hello Tony,
We are sorry to know about the inconvenience caused. We request you not to share any personal information(Email address, License number,order no) in public forum due to security reasons. I just checked your records and I see that the auto-renewal of your older AVG PC Tune Up has already been cancelled and the license will not be auto-renewed, will be expired on 10 March 2016. It is just a reminder email related to this product and you can very well ignore this email. I can also see that you have a made a new purchase of 'AVG PC Tune Up' on 4 January 2016 which will be active till 4 January 2017(auto-renewal). Please feel free to contact us again for any assistance. Thank you.