Hello Z,
We are sorry for the inconvenience caused.
Does this message appears only for the AVG prompts?
We request you to take a screenshot of the message that appears and send it here, so that we can view and assist you better.
Please check on the program list whether any unwanted or weird programs/ toolbars or searchbars installed. If you find it, please uninstall it and check whether you get the prompt again.
When AVG prompts, I got a TokenMgr.dll error and it stated that "This program has been manipulated and maybe it's been infected with a virus or crack…" I run AVG and it finds nothings.
Hello Z,
We are sorry for the inconvenience caused.
Does this message appears only for the AVG prompts?
We request you to take a screenshot of the message that appears and send it here, so that we can view and assist you better.
Please check on the program list whether any unwanted or weird programs/ toolbars or searchbars installed. If you find it, please uninstall it and check whether you get the prompt again.
Z Y, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Yes. It prompts with AVG.
But where do I send the picture or post it? Neither have I been given an email address to send or a place to upload the picture.
Hello ZY,
When you send a reply here, click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to add the screenshot. And please check for available Windows updates on your PC and also check for updates in AVG program and install them. Then reboot your PC and check if the issue persist. If you need any further help, please contact our AVG Go technical support ( 0800-085-4139 ) team so that they can continue to assist you further.