Снятие денег с карты

Hello Татьяна,
We will certainly check and help you with your request. The support available in this channel is English.
We couldn't locate any debits under the account you used to contact us here. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.

Hello Татьяна,
We will certainly check and help you with your request. The support available in this channel is English.
We couldn't locate any debits under the account you used to contact us here. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account. If the e-mail is not found in your inbox, do check your spam/junk folders as well. Thank you.

у меня сняли деньги с карты с Вашего сайта. Каким образом и за что? Прошу сделать возврат,  никакую продукцию у Вас я не приобретала.